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Built by Property Owners,
For Property Owners

The Welcome Book was created by Cornish Coastal Retreats after years of dealing with damaged, outdated, and expensive printed welcome books.

Our Story

Managing multiple holiday lets in Cornwall as part of Cornish Coastal Retreats, we realised we could provide a more personal touch compared to national companies. We took over the management of welcome books for our customers and saw an opportunity to digitalise them.

After spending hundreds of pounds on printed books that got damaged by weather, outdated within weeks, and rarely read by guests, we knew there had to be a better way.

After consulting with our developer, we knew we could improve on existing digital solutions. We've created The Welcome Book to offer a personalised, modern alternative to traditional welcome books.

Our digital solution enhances guest experiences with a unique, tailored touch that reflects the charm of each property – all while saving property owners time and money.

2024
Founded
Cornwall
Based in UK
100%
UK Owned
£2000+
Avg. Savings

Our Core Values

The principles that guide everything we do

Community Driven Future

We're constantly looking for feedback on what you need from the software. That's why we make it really easy to see suggestions as well as make your own! Your input directly shapes our roadmap.

Integrity & Customer-Centricity

We're committed to delivering exceptional value. We uphold the highest standards of honesty and ethics in everything we do, ensuring you get a product that genuinely solves your problems.

Simplicity & Innovation

We believe powerful tools don't need to be complicated. Every feature is designed with ease of use in mind, so you can focus on delighting your guests, not learning software.

Sustainability

By eliminating printed books, we're helping property owners reduce waste and environmental impact. Every digital welcome book is one less book in a landfill.

Meet the Team

The people behind The Welcome Book

C

Claire

CEO & Founder

Property management expert with years of experience running holiday lets in Cornwall.

S

Sarah

CEO & Founder

Hospitality specialist passionate about creating exceptional guest experiences.

J

Jack

Lead Developer

Full-stack developer building powerful, user-friendly solutions for property owners.

Frequently Asked Questions

Find all the answers

How do guests access The Welcome Book?
Guests can access The Welcome Book by scanning a QR code provided by the host. The code can be displayed on a stylish plaque that you choose from our range of designs.

Can I customise The Welcome Book to suit my property?
Yes, The Welcome Book is fully customisable. You can personalise the content, design, and features to match your property's unique style and branding.

What options do I have for displaying the QR code?
We provide a selection of plaque designs and stands to display the QR code in your property. You can choose the style that best complements your décor.

What if I need a feature that isn't currently available?
You can submit a request through our Feature Request section. We continuously update our service to meet customer needs, and we're always open to new ideas.

How secure is the information in The Welcome Book?
We prioritise security, implementing robust measures to ensure your data and your guests' privacy are protected.

Join Property Owners Across the UK

Experience the difference a purpose-built digital welcome book makes

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