Our core values drive our work
We're dedicated to simplifying complex processes, fostering collaboration, and propelling your success.
Managing multiple holiday lets in Cornwall as part of Cornish Coastal Retreats, we realised we could provide a more personal touch compared to national companies. We took over the management of welcome books for our customers and saw an opportunity to digitalise them. After consulting with our developer, we knew we could improve on existing digital solutions.
We’ve created The Welcome Book to offer a personalised, modern alternative to traditional welcome books. Our digital solution enhances guest experiences with a unique, tailored touch that reflects the charm of each property.
We're dedicated to simplifying complex processes, fostering collaboration, and propelling your success.
Q: How do guests access The Welcome Book?
Guests can access The Welcome Book by scanning a QR code provided by the host. The code can be displayed on a stylish plaque that you choose from our range of designs.
Q: Can I customise The Welcome Book to suit my property?
Yes, The Welcome Book is fully customisable. You can personalise the content, design, and features to match your property's unique style and branding.
Q: What options do I have for displaying the QR code?
We provide a selection of plaque designs and stands to display the QR code in your property. You can choose the style that best complements your decor.
Q: What if I need a feature that isn’t currently available?
You can submit a request through our Feature Request section. We continuously update our service to meet customer needs, and we're always open to new ideas.
Q: How secure is the information in The Welcome Book?
We prioritise security, implementing robust measures to ensure your data and your guests' privacy are protected.
